Longhe UK are committed to providing excellent customer service on a nationwide basis, both before and after you purchase from us. By working with selected well established independent service companies, Longhe UK offers post-sales servicing for your attachments. Our service partners, located strategically throughout the UK, have a wealth of experience and local knowledge, meaning a premium service will always be provided.

One call to our central support telephone number (01332 742635) with a brief description of the attachment, problem, and location, will set the wheels in motion and you will receive regular updates on the progress of your call.

Services We Offer

Spare Parts

With a central location holding spare parts as well as attachments, we will support your product with next day delivery directly to you, whatever the size of the part required.

Field Servicing

We understand how important it is to have your attachments fixed quickly and efficiently to avoid costly down-time, therefore we offer fast and cost effective on site repairs for your attachments, provided by our independent service companies based throughout the UK.

Refurbished Equipment

We also offer reconditions and complete refurbishments of your attachments when needed.

 

Warranty Period

Longhe’s products are classified into two kinds: New Products and Repaired Products.

New Products: Warranted for a period of 12 months following date of buyer receiving products, or 2000 hours following date of installation whichever terminates first.

Repaired Products: Warranted for a period of 6 months from the date of delivery.